Getting started
Launch Once. Launch Right.
A dedicated specialist walks with you from kickoff to launch day and beyond, so your whole team feels at home in Engage Spaces and actually uses it.
Why most rollouts stall
New Software Fails Quietly
Most platforms don’t fail on launch day. They fade over the following months as people drift back to group chats and spreadsheets.
Your first 90 days
From Kickoff to Launch in 12 Weeks
Kickoff and alignment
Meet your specialist, agree on goals and set the launch date.
Deep discovery
We learn how your locations, teams and programs actually run.
Platform configuration
Your groups, roles, courses and events are set up to match.
Training and development
7–10 sessions built around your use cases, with weekly check-ins.
Launch and support
Your people move in, and your specialist stays close.
Meet your onboarding team
A Real Person Who Knows Your Account
Our onboarding team is led by Daniel Trafford, Head of Customer Success, whose master’s research focused on behavioural change. Helping people form new habits is the job.
Whoever you’re paired with, the approach is the same: direct access to someone who knows your organization, not a rotating cast of support agents.
What onboarding gives you
Everything Your Team Needs to Move In
How we make it stick
Adoption Is the Goal, Not Launch Day
Build it with you
We configure Engage Spaces alongside your team, around how you already work.
Equip your champions
We train the leaders your people already turn to, so help is always close by.
Track what matters
We watch adoption across every location and step in early where it lags.
Don’t disappear
Your specialist stays with you after launch day.
“Engage Spaces is like a digital home base for our ministry. It helped us replace a clunky LMS and actually got our older leaders onboard too.”
Let’s Plan Your Launch Together
Tell us how your organization works, and we’ll show you what your first 90 days could look like.